Verzendbeleid
Key Information
| Order cutoff time | 5:00 PM |
| Order processing | 1–3 business days |
| Shipping time | 7–10 business days |
| Total delivery time | 8–13 business days |
| Shipping cost | Free on all orders |
Countries We Ship To
Spain, United Kingdom, Netherlands, Australia, Sweden, Belgium, France, United States, Canada, New Zealand.
Order Confirmation
Once you place your order, you will receive a confirmation email with your purchase details. This means your order has been registered in our system.
Cancellations
You can cancel your order within the first 8 hours after placing it. To do so, contact us at Support@omcasa.com. After this period, we will have begun processing your order for shipment.
Processing & Delivery
| Order preparation | 1–3 business days |
| Delivery | 7–10 business days |
| Total estimated time | 8–13 business days |
Delivery times may vary due to circumstances beyond our control, such as adverse weather conditions or transportation delays.
Order Tracking
Once your order is shipped, you will receive an email with your tracking number.
Damaged or Incorrect Items
If you receive a damaged package or incorrect item, please take photos and contact us at Support@omcasa.com. We will work to resolve the issue as soon as possible.
International Shipping
We offer international shipping to Spain, United Kingdom, Netherlands, Australia, Sweden, Belgium, France, United States, Canada, New Zealand.
Customer Support
| Monday – Friday | 9:00 AM – 4:30 PM (UTC+0) |
| Saturday – Sunday | 10:00 AM – 2:00 PM (UTC+0) |
| Email support | 7 days a week |
| Support@omcasa.com | |